Policies and House Rules

NO PARTIES OR EVENTS
Our cabin is not suitable for parties. Such events are hard on our furniture, plumbing, and appliances and we don’t allow them.

CANCELLATION POLICY
You will receive a full refund if cancellation occurs more than 14 days before arrival; No refunds within 14 days of arrival.
Initiate the cancellation by sending an email to chelsea@evergreendorrington.com. You may also call/text Chelsea (or husband Bobby) at 510-606-6377.
If your cancelled dates are re-booked, we may offer you a partial refund at our discretion.
We strongly encourage you to consider purchasing a separate low-cost travel insurance policy that can provide you coverage for last-minute cancellations. We make this optional insurance available to you at booking.

TRASH REMOVAL FEE ($25)
We do not have regular trash pickup at the cabin and we therefore require guests to dispose of their own trash either by taking it home or to the local dump on your way out of town.
If you choose to leave trash behind we will withhold a $25 trash removal fee from your security deposit. (Waived for bookings that checkout on either Wednesdays or Thursdays when dump is closed). There is a convenient free trash dump on your way out of town in Avery (directions/instructions provided at the cabin).

SECURITY DEPOSIT HOLD
Upon booking, we authorize your credit card for a $250 damage hold.  This is not a charge.  The hold will be released within 5 days of checkout, less any damage charges.

PET POLICY
You are welcome to bring along up to two well-behaved, house-trained dog. We charge a $100 per pet fee. Please describe your furry friend and their breed, behavior, and personality. We look forward to hosting them as well!

WEATHER AND OUTAGES
No refunds for snow storms, poor regional air quality, or weather-related outages (Comcast, PG&E, etc).
We encourage you to stay informed as best you can about weather forecasts and any planned electric utility outages. The cabin has an automatic generator to supply power to the house during a power outage. The generator will not, however, maintain broadband internet or cable television if the Comcast substations go down due to a widespread power outage. We may have an emergency internet work-around, but that is not guaranteed. We do the best we can to provide you full amenities, but rural mountain life has its challenges.

QUIET TIMES
Please limit noise after 10pm out of respect for our neighbors. We do have full-time residents close-by and we ask that you respect them.

SECURITY CAMERAS
To look out for snow levels and deliveries, and to protect the property, there are two outside security cameras overlooking the driveway.

NO SMOKING or vaping is allowed anywhere on the property